DS
Dennis S

1 reviews | Active since Jan 2019

02 Feb 2023, 09:19

Fnb is becoming useless.dnt bank with them if you don't what stress

Fnb security has been compromised,a ********* can come to your account and just make transaction without you getting notification and then when you realise the useless ***** department tell you that they are investigating and it will take 7 to 30 days to get feedback. This is insane.i real need my money Why should I wait for such a long time.if I new that fnb security is weak like this I could have not bought so many product with same bank But this is a life time lesson.

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Replies (3)
DS
Dennis S's update02 Feb 2023, 09:35
Reviewer Update
My I'd number is ***
Dennis Motsamai Selai
The transaction in question is R50 MTN mobile money which was performed on 30 Jan 2023
DS
Dennis S's update02 Mar 2023, 11:08
Reviewer Update
A month has passed still waiting for response from you (fnb)or it's just a trick for me to loose hope and just leave this matter as it is?
DS
Dennis S's update02 Mar 2023, 11:11
Reviewer Update
Good mrning fnb team.last month same day I lodged a complain about suspicious ***** on my account and i was promised that the matter will be investigated and given feed back.
But to date I never received any word from my trusted bank.

I am very disappointed that somebody can come to my account and commit ***** and ***** department fails to investigate and give feedback in reasonable time.
I hope I will get response soon or I will have to escalate this matter as I have no choice but seek clarity on what happend

My details are as follows
Dennis Motsamai Selai
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