SY
Samantha Y

1 reviews | Active since Mar 2013

23 Mar 2021, 13:24

FNB is becoming so *******

So I'm meant to Fica my account, I get 20 000 sms to say my account is going to be frozen but I cant sign the form because my address has changed. So Ive mailed back to ask what I should do, no reply, try phone, no-one answers (been on hold for 12 mins today so far, third time I have tried and during typing this I got cut off after 15mins). Online it won't let me change my address. What do you actually want me to do about this? I don't even know how to resolve this. FNB has become so *******, honestly.

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Replies (2)
SY
Samantha Y's update24 Mar 2021, 10:43
Reviewer Update
I got a call back from FNB with someone speaking to someone else instead of me and then they hung up on me. Honestly, what is going is going on.
SY
Samantha Y's update25 Mar 2021, 07:52
Reviewer Update
Issue resolved very quickly. Thanks FNB