NZ
Nomfundo Z

1 reviews | Active since Apr 2018

06 Apr 2018, 10:10

Fnb is bad bank

Fnb changed my account to premier cheque account i dnt have my card with me no delivery....they only deliver my credit card now wen i open the app i have a gold credit card and premier how i am to monitor my account if i dnt know wat account i am using and calling u is a headache i have emailed and tried everything. .

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply06 Apr 2018, 10:25
Official

Hello

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and I have requested that they provide you with feedback.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***