FNB is backward. No innovation. Only one answer - GET THE APP.

"How can we help you?" - FNB obviously cant!! No innovation at all. Just one answer - get the App. Well if I am overseas and have been for the past 4 years how can I get the App?? In order to get the App I need a South African cell number (my South African SIM card was ****** with my phone 3 years ago). Okay, so now I cant get the App. I want to pay my FNB credit card each month but now you NO LONGER email statements to us. Get the App. I cant get the App. So how else can I find out my monthly balance and minimum payment due. Get the App. I cant get the Appl. FNB only has one answer - Get the App. I only have one answer - I cant get the App. So FNB - if you will no longer email my monthly statement to me whilst I am living overseas - what else do you suggest I do? Your answer - GET THE APP. MY answer - I CANT GET THE APP!!!!