1 reviews | Active since Jul 2014
FNB is an embarrassment and a shadow of itself
I app**** for a home renovation loan at fnb and they decided on their own accord to settle accounts which are up to date. I then wrote them an email after many calls and being thrown from pillar to post to request they correct their incompetence. They came back say I need to collect the monies my self from these creditors they decided to pay. This is after I spoke to about x10 of their staff (don't deserve to be called Consultants), some who deliberately hung the phone on my ear, that's the customer service one deserves after 10years of being a reliable customer to this bank.
As a long stand fnb customer I am disgraced by this bank and how much they disregard their customers, how can you fumble and embarrass yourself and expect someone else to clean your mess.
FNB customer service is really going down the drain and they do not care about anyone but their profits. They should be ashamed
You can not expect me to do such when you made a decision on your own to take the money and make the payment, this is Bullieng at its best.
I requested FNB to retrieve their monies within the first 5days grace period and they decided to ignore me and now that I utilize this platform they send their "watchdogs" at me to threaten and bully.
This puts a stamp of what I have said about this bank.
I have called and spoke to about x13 of their staff members with no assistance and now this!!!!...... should hang your head in shame
You can not expect me to do such when you made a decision on your own to take the money and make the payment, this is Bullieng at its best.
I requested FNB to retrieve their monies within the first 5days grace period and they decided to ignore me and now that I utilize this platform they send their "watchdogs" at me to threaten and bully.
This puts a stamp of what I have said about this bank.
I have called and spoke to about x13 of their staff members with no assistance and now this!!!!...... should hang your head in shame