FNB IS ABSOLUTELY HORRIFIC!

Absolutely horrific Service!!!! You can never get hold of the bank, you sit on hold for hours on end. No matter when you call, the automated voice keeps telling that "We are currently experiencing high volumes of calls" -Literally EVERYTHING single time. Sometimes consultants will answer the call and drop the call... just for you to call back, hold another hour or so and pray someone answers, does not drop and can ACTUALLY help you. Oh and eventually 2 and a half hours later, get hold of someone who tells me that they cannot help me and FYI, my other card was put on hold by FNB that is why I have not been able to use it- NO NOTICE or anything....FNB will only EVER call when they want money or want to sell you additional services. I have gone into 3 different branches to update my address, lol 3 years latest, at least 3 different consultants and it is still incorrect. Always someone else's job or have to wait for authorisation or approval or whatever..... Yet they literally charge you for everything and anything, probably even just opening their App! My Cellphone banking hasn't worked in like 2 years, kept calling in and got different advise from like 3 different people and it still does not work?! Lol FNB really.... AND IF I WANTED TO DO EVERYTHING THROUGH APP OR CHAT, I WOULD. Stop making it so difficult and unpleasant to deal with you!!!!