FNB IS ABSOLURTELY THE WORST BANK IN SOUTH AFRICA

I went under Debt Review in 2016. FNB advised an amount payable each month in order to settle the credit card debt and overdraft debt with them. I have been paying this diligently, on time, every single month, without fail.

According to my statement, the end of January 2021 was to be my final payment to FNB. After I had paid this, I received yet another statement stating that I still owe them R378. I was willing to pay this at the end of March.

Now low and behold they have come back to me stating that I still owe them R10 000. My Debt Counsellor is trying to resolve this as it seems as though FNB took my Credit Card and added it to my Overdraft and turned this into a Personal Loan with a much higher interest rate - NONE of which I agreed to.

How does this happen??? Surely a final payment is a final payment? Yet, FNB keeps coming up with more amounts that I owe them.

I have had to pay them the R10 000 as I wrote my car off last week and need my clearance certificate ASAP.

I find this extremely unacceptable and I am VERY disappointed in FNB. I will NEVER EVER EVER set foot in an FNB branch again, nor have anything to do with them.

For a bank, who is supposed to work with money/statements etc, THEY ARE USELESS!!!!