DR
Duncan R
1 reviews | Active since Feb 2011
05 Jun 2019, 09:09
FNB is a waste of time.
Palesa Ditha calls me. Her English is very poor. She asks stupid questions. She can't help me and wants to put me through to a different department. If only a different department can help me then get them to phone me. Please stop wasting my time by phoning me. Please only communicate in writing.
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FNB (First National Bank)'s replyOfficial
05 Jun 2019, 11:12Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply05 Jun 2019, 11:12
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***