NP
Neleshnee P

1 reviews | Active since Nov 2018

03 Jan 2019, 08:27

FNB is a waste

App**** for a Personal Loan was sent as message that it was successful waited 5 days made more than 3 calls to be told to wait for a deposit. 4th call only to be told the loan was declined why was i mislead ? and the amount of airtime wasted only to be told that. Such a waste of time, dont mislead customers.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Jan 2019, 14:43
Official
Good Day Ms. Naidoo,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards,
Firdoze Khan
Hello Peter Complaints Team
*** (option one)