1 reviews | Active since Jul 2014
FNB is a useless bank
<p>My husbands fnb card was not working at an atm so he called fnb and they told him the chip is probably damaged so they cancelled it and ordered a new one. He cant use the card so he sent money to my fnb account, its been an hour and its still not reflecting. He called fnb and the first operator gave him a run arround and she finally hung up. He called again, they did verifications and asked what the question was but he couldnt help so he put him through to 'someone' who can help but the phone went dead. He called in for the THIRD time and still the money is not reflecting. Such bad service from a well known ban****</p>
Good Day
Thank you for your email and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
Tel number: *** (option one)
Good Day
Thank you for your email and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
Tel number: *** (option one)
