HV
Honey V
1 reviews | Active since Oct 2019
18 Oct 2019, 17:28
FNB is a Toilet BANK
Im very disappointed about the response time and level of feedback from FNB's ***** department. Money has been kept with FNB since the 23rd of September and everytime i call they say they still busy and no turnaround time is given. Employees have since not been paid, business is at a standstill because all funds are not accessable, my family is also struggling now because of all this. Its been weeks now, I am leaving FNB after all this has been sorted. Tomorrow I am taking this issue further to OMBUDSMAN
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Replies (1)FNB (First National Bank)'s replyOfficial
19 Oct 2019, 08:47Good day Honey Vuma,
We are sorry that your experience prompted you to contact us with a complaint.
We apologize for the inconvenience and frustration this has caused you.
Please refer to the e-mail sent to you to enable us to investigate this matter.
Regards,
Hello Peter Complaints Team
***
We are sorry that your experience prompted you to contact us with a complaint.
We apologize for the inconvenience and frustration this has caused you.
Please refer to the e-mail sent to you to enable us to investigate this matter.
Regards,
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply19 Oct 2019, 08:47
Official
Good day Honey Vuma,
We are sorry that your experience prompted you to contact us with a complaint.
We apologize for the inconvenience and frustration this has caused you.
Please refer to the e-mail sent to you to enable us to investigate this matter.
Regards,
Hello Peter Complaints Team
***
We are sorry that your experience prompted you to contact us with a complaint.
We apologize for the inconvenience and frustration this has caused you.
Please refer to the e-mail sent to you to enable us to investigate this matter.
Regards,
Hello Peter Complaints Team
***
