RH
RENE H
1 reviews | Active since Jul 2011
25 Feb 2019, 20:53
FNB IS A ******* WITH *********** STAFF
WHY IS DOWNGRADING FROM A PREMIER TO A GOLD CHEQUE ACCOUNT SUCH A NIGHTMARE? MY OVERDRAFT OWING HAS MORE DOUBLED SINCE MY DOWNGRADE! I WILL NOT BE PAYING EXCESSIVE BANK CHARGES. MY CREDIT CARD HAS STILL NOT BEEN DOWNGRADED ALMOST A MONTH AFTER I HAVE REQUESTED IT. PLEASE FIX BOTH MY ACCOUNTS IMMEDIATELY! I HAVE BEEN BATTLING WITH THIS FOR ALMOST A MONTH!!!! FIX MY ACCOUNT WITH IMMEDIATE EFFECT!!!!! FNB STAFF IS SO *********** ITS NOT FUNNY.
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FNB (First National Bank)'s replyOfficial
26 Feb 2019, 08:59Good Day,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A follow up complaint has been re logged on your behalf and referred to the relevant department with ref : ***NF who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply26 Feb 2019, 08:59
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused.
A follow up complaint has been re logged on your behalf and referred to the relevant department with ref : ***NF who will investigate and provide you with feedback.
Kind Regards,
Hello Peter Complaints Team
*** (option one)