1 reviews | Active since Feb 2017
Fnb is a poor excuse for a bank
lieve i took a temp loan with fnb in april it was paid back.yesterday i pulled my credit report only to find fnb has listed me its end of june now and they say i need to wait 31 working days for an update on my credit report.someome didnt do their damn job in temp loans FNB and now i need to wait for 31 working days my credit rating is affected all this time because of their incompetence. I was at the branch yesterday and they said that they would sent me a paid up letter iam still waiting someone is still not doing their work.fnb disappointed me big time
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to FNB Premier Resolution Centre who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to FNB Premier Resolution Centre who will investigate the matter and provide feedback.
One again I apologise for the frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)