RS
Rose S
1 reviews | Active since Jul 2018
07 May 2019, 13:12
Fnb is a nightmare
I'm not happy. I'm moving to another bank. FNB is a nightmare. I have send ewallet to the wrong number and contacted them as soon as possible. That was on the 25 of April it 13 days later. My money is not refunded. I have contacted more them more than 10 times. The consultant keep on dropping the phone on me. I will put on wait for more than 40mins. That total unacceptable
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FNB (First National Bank)'s replyOfficial
07 May 2019, 15:31Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF,
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF,
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply07 May 2019, 15:31
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF,
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF,
Regards
Hello Peter Complaints Team
***