AL
AJ L

1 reviews | Active since Jun 2022

07 Jun 2022, 15:33

FNB is a joke when it comes to service.

Less than one day after rectifying almost my whole ***** transaction issue which FNB deducts from my account they go and restart the whole process by deducting the same debit order all over again and charge me R115 for a unpaid debit order twice on one day which is today. They did not cancel this debit order which they have decided to take weekly when my contract states that the debit order will be deducted monthly on the 25th when my salary gets paid. Due to this issue I still can't pay my vehicle installment because I still can't use this account because if I make any deposit to this account FNB *****s my money for unpaid debit orders which is their mistake. They have reverse all the R115's which they have charged after the last deposit was made into my account but my actual money that they have stole for this ********** transactions on the 25/03,23/03,18/03 and 11/03 that adds up to R460 that was taken from me was not refunded. They have only rectified and reversed the ones after my last deposit into my account which left my account arrears. I don't know which games they are playing by assisting and then a day after just continue with the same mistake and re-do what they have been doing for 2 months. Due to this issue my vehicle could not be paid the past 2 months because I could and still can't use my account.

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