MP
Marcel P

1 reviews | Active since Mar 2017

27 May 2019, 13:58

FNB is a joke

According to FNB i have been behind on payments

on the nav money app

i have not missed any payments since i have been with FNB

I want proof of this as FNB is now impacting on my credit score

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply27 May 2019, 15:05
Official
 Good Day, 
 We would like to sincerely apologize for all the inconvenience caused. A complaint to the relevant department has been re logged for urgent assistance (***) who will investigate and provide you with feedback. 
Kind Regards, Hello Peter Complaints Team *** 
MP
Marcel P's update07 Jun 2019, 14:09
Reviewer Update
I still have no joy in this regard FNB has not given me any proof that i am behind on payment 
Should i rather contact the ombudsman for banking?