FNB is a huge disappointment

This is seriously getting out of hand.

My issue with the bank linking my ewallet account to my number and on the app still hasn't been resolved. It has been over a week now and someone called assuring me they will get back to me with a solution and that solution or assistance still hasn't come. I am seriously considering taking my business else where as this is no way to be treated as a client. It comes as a huge shock to me that a bank that prides itself on being technologically forward does not know how to solve something as simple as linking my ewallet account to my number and banking app. As a result of this I have not been able to exercise the freedom to use the services so loudly advertised by FNB to the level best. It has been over two months visiting the branches and using my airtime to call for assistance.