NM
Nompelo M

1 reviews | Active since Feb 2018

28 Nov 2018, 13:28

FNB is a huge disappointment

Completely shocking that a simple app/ ewallet issue has not been solved after months of reporting it and having been visiting the bank branches in my area for a solution. For a bank that seems to be moving with the times and technological advancement it is rather a huge disappointment and have therefore not been able to use my banking app services in full.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply28 Nov 2018, 14:53
Official
Good Day Miss Magwaca,   


Thank you for bringing this to our attention.


We acknowledge your complaint.


It has been routed to the relevant department to investigate and provide resolution.


 Feedback will be provided shortly.


I do apologise for any inconvenience caused.


***


Regards,


Client Experience Team


Tel number: ***