LN
Lindokuhle N

1 reviews | Active since Feb 2018

13 Jul 2020, 08:57

FNB IS A HORRIBLE SELFISH BANK

Good morning. I'm writing this review hoping that hello Peter will assist me and I think fnb is making me the worst idiot in the world nd they dont care about their clients.

On the 16 of June 2020 I did an atm deposit nd the machine went off line and I lodge an dispute inbtge branch. They told me I need to open an fnb account so that they can reverse my money coz they found it. I told them no I'm interested banking with them and they said I must find some1 with an fnb account then they'll deposit into that account. I told them that I cant do that because if the owner owner of the account experience some ***** issues in her or his account that will come back to me. The guy from fnb took my capitec account number and he said he will talk with his manager.... After 2 days taking my account number he promised to deposit he said he's manager approved the request. Since then my money (R1900) is still with them I stay 80 km away from that bank and they said i I must come to the bank. My return is R300 from my place of residence to the bank. I'm in need of cash but fnb dont want to do an eft into my account while their machine was on fault. The reason I used that branch on the 16 it's because I was at my sister's place as it was a holiday. I request hello Peter to assist me regarding this matter. Kind Regards LINDOKUHLE NGWENYA ***

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Replies (1)
LN
Lindokuhle N's update17 Jul 2020, 11:16
Reviewer Update
Good day.
I've noticed that fnb don't keep their promise. Since day1 I wrote to hellopeter they've called me and arranged to refund me but up until today my money is not deposited. It's so sad because I really want to use my money and it looks like fnb don't want. How can I escalate this matter again.?