PD
Phumzile D

1 reviews | Active since Mar 2018

10 Apr 2018, 08:19

FNB IS A ****EN NIGHTMARE

im really getting tired of FNB i transferred R750 to my friends account capitec on the 07.04.2018 till today she has not receive it the app did not allow me to do pay and clear now. secondly i paid my personal loan off and still havent updated me on transunion,experian and compuscan but when you were debiting my account on 22 of each month you were so quick even if i told you to debit on the 25th of each month. PLEASE UPDATE MY CREDIT IMMEDIATELY WITH NO EXCEPTION

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply10 Apr 2018, 10:02
Official

Hello

Thank you for bringing this to our attention.

We truly regret taking note of your experience and the frustration this has caused.

A complaint has been routed to the relevant department and I have requested that they provide you with feedback.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***