NS
Nizaam S

1 reviews | Active since Feb 2017

04 May 2017, 12:12

FNB is a *****

<p>I logged a complaint with FNB regarding an unauthorized debit order deducted from my account. I have a a payment arrangement in place of R250 with Norman bisette and not with FNB. The R250 gets deducted each month off my account. FNB deducted a R250 again on the 2 April when a deduction was already pulled off by the attorneys on the 26april. The person who called me back from FNB Sabelo was extremely unhelpful and arrogant this is my money FNB is playing around with. I requested a reversal of the amount and I refuse to wait. Please urgently assist.</p>

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Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply04 May 2017, 13:38
Official

Good day Mr. Nizaam Smith

Thank you for sending us your mail regarding your debit order matter, please note that we have escalated your matter as a matter of urgency.

You will receive feedback in short due course.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

FNB (First National Bank)
FNB (First National Bank)'s reply04 May 2017, 13:38
Official

Good day Mr. Nizaam Smith

Thank you for sending us your mail regarding your debit order matter, please note that we have escalated your matter as a matter of urgency.

You will receive feedback in short due course.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***