NM
Nomsa M

1 reviews | Active since Nov 2011

10 Mar 2023, 09:07

FNB IS A FAILURE AND A **** THAT IS LEGALISED

This bank seems to be the worst I have ever seen, to think I once was proud to be an employee of the group is such a shame, My daughter's account was flagged for ***** that never happened on her account and getting the matter resolved is a mission impossible, She provided proof that the money she trf to FNB is hers as the source where it came from now I have to keep footing the bills that she has the money for but cannot access because FNB decided that after all the proof they will send the matter to IT and their IT is probably trained by politicians because instead of realesing the funds they decided to remove her profile together with the money that is in the accounts completely now I ask who does that. First you flat the account even as proof was provided to remove the case raised by Capitec which I was the one who had a case with Capitec and unfortunately it affected her account, I rescinded the matter and Capitec sent all the information to FNB but NO FNB played the devil's advocate for something that does not even concern them. When they get the proof they decide to take it further by taking the money and making it disappear from my daughter's account, I am so ****ed with FNB and wish for anyone to heed to this warning to not even think twice about opening an FNB account. it is a nonsense bank

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Replies (2)
NM
Nomsa M's update10 Mar 2023, 10:02
Reviewer Update
Samantha
You may call me a third party all you want, the money that my daughter uses to call you is mine and the solution that FNB is not providing is affecting me directly you can call her on *** or check REF ***NF and stop excuses for your failures, you are a disgrace that is all and period. I am not asking you to act on my behalf but am alerting everyone of how much of a **** bank you are, I am a third party that is involved in my daughter's account being blocked so I will be a vocal third party whether you like it or not, You have failed to resolve her issue when she contacted you now you come with third party nonsense. I will not be bul**** by you. I have given you her reference and contact numbers for you to do the necessary
NM
Nomsa M's update10 Mar 2023, 12:44
Reviewer Update
Samantha what is the reason for you calling my daughter and telling her that she has no accounts with FNB? are you the stupid one or the whole FNB is on the spree to **** people? Do you think we are so naive to bring our complain to hello peter if she did not have an account that your IT department decided to shut down with her money in it? are you taking us for the fools and ******** like your bank is? I have given you the reference for her incident ***NF and if you can't pull the reference as well it clearly means indeed FNB ****med this money and you Samantha have a nerve to not even go to the bottom of the incident, if FNB does not resolve this matter today I am opening a case against you as this whole matter started with my case at Capitec and I will drag this to the banking Ombuds by 2pm. You are taking people for stupids to send Samantha who is clueless we cannot be wanting money that did not exist from the bank