FNB Is A Disgrace!!! Stay away

Fnb deducted an amounts just as they felt... No warning,no agreed amount, no agreement even. After two phone calls and a visit to a branch. I was pretty much not even helped. Not to mention these phone calls took over 30 min to be answered even. After a rude consultant spoke to me for about 10 min. I was told it was my fault and they can do with your funds what they feel is needed. This was a Friday afternoon. Saturday morning i had another deduction of my account and back to the bank i went. I was told they sorry and this was there fault. But not much can be done to correct it and i must just wait. Now debit orders are returning and all these costs are on me. Now again i am on the phone for 38 min and still no answer. Its disgusting service and the most rude staff in some divisions. They not interested in Putting you First... Ridiculous... They would rather have you live on the street... At least they have there money.