MM
Mmetja M

1 reviews | Active since Jan 2018

03 Feb 2018, 11:11

FNB is a ***** and useless.

I settled my account and asked FNB to close it, I have been chasing them since 26.01.2018 no one knows what happened to my request, I have sent email to credit manager to give feedback and still nothing. I want to close the cheque account. I want nothing to do with FNB.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply05 Feb 2018, 08:52
Official

Good day Mmatlhakola,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.

I again apologise for any inconvenience caused.

Kind Regards,

Hello Peter Complaints Team

*** (option one)