FNB IS A ****!!!!! (CHARGING EXCESS FEE'S FOR ITEMS PAID FOR!)

If i could 0 stars i would. FNB charged me Excess fee on my business account for 5 items. These items were paid for and deducted from my account on the 2nd of October 2024.This morning on the 6th of November 2024 an amount was deducted as excess items fee, which Fnb claims my account was in a minus when these items were deducted yet my bank statement and sms's showed these payments was deducted from my account. How is this possible when there were funds in my account and these transactions were debited from my account! FNB is blatantly *****ing from me. According to their consultant FNB paid on my behalf for these items and that's why they deducted this as an excess fee. There's no proof on my account or bank statements that i ever was in a minus when these transactions occurred! I'm furious!