FNB is a bunch on usless *****s

Like my other previous reviews I am still waiting for my rate change to be implemented, it finally took two months to offer me a rate change after complaining, I completed the necessary documents and forwarded them to FNB in October 2020, after numerous calls and numerous complaints I am still waiting, where will I get all the money back that I have been paying in interest back. I did not even receive a call for my previous hello Peter complaint. FNB AND THIER STAFF ARE BEYOND ***********, I RECEIVE 100S OF CALL FOR MARKETING BULL****, BUT CANT EVEN GET ONE SIMPLE CALL FROM CUSTOMER CARE to resolve a customer problem. I will be moving by bond to a bank that cares about my business.