MC
Marshunt C

1 reviews | Active since Mar 2014

22 Oct 2016, 12:55

FNB IS A BUNCH OF *******

<p>I have a business account, a cheque account and a credit card account with FNB. Now I have a Credit Card with money on it, but every time I want to use it, it says it is inactive or there are insufficient funds on it, BUT, the funny thing is, I have money on it. I just transferred money to it and now I can't trasfer it back? INSUFFICIENT FUNDS??? *******!!! and INACTIVE? HOW IS IT INACTIVE IF I TRANSFER MONEY TO IT AND TRY TO USE IT AND RECENTLY ACTIVED THE CARD?????? Then let us talk about the business account.. Montly services fees are R200.. My account is in the minus, cause of "2" EXCESS FEE ITEMS of R155 each for fudge knows what?? I haven't used the account for about 2 weeks now, there is no debit orders on it, but there is excess fees?? ***?? ******* AGAIN... Then my lovely cheque account.. Service fees are R100 a month.. I got charged for "INT ON DEBIT BALANCE" of R181, 72, now that account is also in the minus??? ***, yet again, is INT ON DEBIT BALANCE????? ******* yet again.. Lastly, FNB's service... I lodged a complain Monday, Tuesday day made a ticket, it is Saturday and my problem still persists?? No one did the effort of sorting this out, all FNB does is lodge tickets and do nothing about it.. THE WORST SERVICE.. Well done FNB. I changed my mind, I will be switching banks, I can't stand super bad service like this. First they ***** your money, then provide no support and then I have to end up paying bills and stuff which I can't afford thanks to FNB that takes all my money?????</p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply24 Oct 2016, 12:44
Official

Good day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)