NM
Nompelo M

1 reviews | Active since Feb 2018

12 Dec 2018, 13:19

FNB is a big ****!

FNB is pathetic!!!! I still have not been helped with the issue I had with my ewallet being linked and money in my e-wallet reflecting in my banking app. This is now beyond appalling, I am convinced now that I will be taking my business elsewhere. I do not know how many people have called me and assured me that the issue will be handled and that someone will get back to me with a solution and till today nothing has been done.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply12 Dec 2018, 14:52
Official
Good day Nompelo, 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards 

Hello Peter Complaints Team

*** (option one)