GW
Griffin W
1 reviews | Active since Jun 2018
11 Feb 2019, 16:22
FNB IS A BIG JOKE ON AFRICAN SMALL BUSINESS
we are writing to mention that we are not happy with the services we received from FNB regarding a case 2 ********** 12 where small black owned was alledgely said it ****med a white consumer who can not provide supporting documents for past 15 days and we having a chain of problems where we have been loyal to the bank for years and we havent done anything funny to put our account on hold.Our LAWYERS ARE THINKING OF SUING THE BANK AND COMPLAINANT FOR THE INCONVIENIENCES.And we have lost suppliers cause of this
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FNB (First National Bank)'s replyOfficial
12 Feb 2019, 10:04 Good Day,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologize for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again, I do apologize for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply12 Feb 2019, 10:04
Official
Good Day,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologize for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again, I do apologize for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)