1 reviews | Active since Dec 2017
Fnb is a bad bank
To FNB,
I have been with FNB for as long as i have had a bank account. I current have 6 active products with this bank. I am currently at Mutsindo Branch in Thohoyandou to sort out blatant abuse of power by this bank. For this past two months, my salary has been held back, my cards unable to work (withdrawals and swiping). I arrived here at 10h30. As i writing this, it is 14h45. I have been standing in the in line now for 4 and a half hour. One teller serving over 200 clients.
I have taken the decision to leave this bank for good. The bank's attitude is bad, the service in all Thohoyandou branches is appalling and unacceptable. No business is too big to fail, it all begins with complacency and disregard for the very people that make you.
Hello Mashramuk,
We truly regret taking note of your experience and the frustration this has caused. Thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Hello Mashramuk,
We truly regret taking note of your experience and the frustration this has caused. Thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)