FNB is a ****!!!!!!!!!

FNB strikes yet again, I think it’s best I change banks instead of me always having to complain about the bank. My debit orders came back as unpaid yet I have money in my account. That time I’m being charged R105 for every failed debit order. Their so called secure chat is useless, their agents are useless they don’t know their job because you will be referred to 10 agents and none of them will help you. I’m so disappointed with FNB and their poor customer service. Even the agent I got when I called because on the chat I was just wasting my time repeating myself to every agent I’m be referred to. All I got was I will log in a query even now I’m still waiting for someone to call me or take my matter seriously.