LM
Lorraine M

1 reviews | Active since Mar 2016

05 Oct 2023, 08:35

FNB IS ***********

The worst bank ever. All my account for the home loans and insurances and credit card is with FNB if I need to make a transfer from another bank I am not able to do it cause of the unique account number that Home loan account and credit card has. I have been trying to close my bank account for a whole month and before it could finally close I had to transfer money in to the account so that I may be able to pay for the home loan and credit card and because of the unpaid debit order charges I had to transfer more money than usual to be able to pay my accounts. the debit orders where not supposed to go through that account cause I had requested for the account to be closed and a new one to be opened and had that happened sooner I would not had incurred that cost. When FNB has to finalize the closure of my account, they refused to refund my money cause they said I used the account during the process of closing the account, evening when explaining my situation because the lack of their incompetence still they refused. I am not happy with the services cause it took a month to assist me with my issue which was not supposed to even take that long.

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Replies (1)
LM
Lorraine M's update05 Oct 2023, 10:55
Reviewer Update
I need a manager to contact me