FNB is ***********!!!

Honestly can not believe how *********** every person I have dealt with working at FNB had been. I've been trying to get a credit card now for over a month, first they gave me the incorrect account , and then it took another 3 weeks for them to downgrade the account ( they kept telling me for 3 weeks that its bee escalated). The card finally gets downgraded and I needed to increase my limit so I can buy airplane tickets and get free travel insurance. But I cant increase my limit because its only recognizing the first credit card (private client) So I get ahold of FNB again this morning and the lady that helped me said she was going to get FNB to cancel the Private clients credit card, and I should be able to increase my limit later today. fast forward to now, and they've only went and canceled the wrong credit card. Seriously cant believe this. Considering changing banks, I think changing banks and all my debit orders will be worth the mission, instead of dealing with this incompetence and bull****. FNB you guys should either train your employees better or hire people that are competent.