CG
Cory G

1 reviews | Active since Apr 2019

03 Apr 2019, 12:36

FNB INVESTOR LOST OUR MONEY

FNB INVESTOR LOST OUR MONEY.. We used a FNB Investor Mr. J Olivier from Queenstown to invest our Pension and we Instructed him Not to take risks with our Pension because it is a small amount and its everything we own. He kept on ASssuring us that nothing will happen with our Capital as he is investing it in s save FNB Product. We kept on telling him we need the Capital to be TO BE SAVE and that we need the interest for our monthly expenses and thats what he promise that this investment he has in mind will do for us. With what we agreed on we signed a the last page of a letter He promised we will receive the rest of the contract asap. 10 months later still nothing AND we received our first Statement 6 months later WE LOST R78 000 OF OR CAPITAL AND HE GOT R26000 that was not discussed with us as Consultant fee. We tried since July 2018 to reach him on the Cell no. he gave us, no answer when we asked our branch they told us that, that's the only no. they got Finally we found out he lost his job and are no longer working for FNB. FNB JUST STANDS BACK AND TELL US ITS OUR PROBLEM BUT THE GUY WORKED FOR THEM Now its he said, she said. Please any advice Where can wr get help

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Apr 2019, 14:59
Official
 
Good Day, 
 
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused. 
A complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback. 

Kind Regards, 
Hello Peter Complaints Team 
*** (option one)