FNB INVESTMENTS NEED A WAKE UP!!!!! I WAS CLOSE TO CLOSING EVERYTHING WITH FNB!

FNB INVESTMENTS ARE FULL OF ****!

I AM WRITING THIS TODAY TO LET FNB KNOW THAT YOUR FNB INVESTMENTS DEPARTMENT GIVE CUSTOMERS ATTITUDE AND PUT THE LINE DOWN

I HAD A FIXED DEPOSIT THAT MATURED ON THE 26 JANUARY 2024, I PUT IN A DIRECTIVE ON THE FNB APP ON THE 26 JANUARY 2024 TO WITHDRAW THE AMOUNT, 3 MONTHS LATER NOTHING WAS DONE, I WAS TRANSFERRED TO ONE DEPT AFTER THE OTHER

I CALLED IN TODAY TO AGAIN CHECK WHAT WAS HAPPENING AND THEY SAID THEY CANNOT HELP ME, FIRST PERSON CANCELLED THE CALL, SECOND AGENT I HAD TO ASK TO CHECK WITH THEIR SUPERVISOR BEFORE I GOT ANYWHERE WITH RELEASING MY FIXED DEPOSIT

I WAS VERY CLOSE TO MOVING ALL MY INVESTMENTS AND ACCOUNTS FROM FNB TO ANOTHER BANK BECAUSE THIS IS UTTER BULL****

I DEMAND AN AOPLOGY FROM YOUR RUDE AGENTS AND WANT TO KNOW WHO SPECIFICALLY PUT THE CALL DOWN ON ME, PULL PHONE RECORDS FOR THE 27/03/2024 ON ***

PLEASE IMPROVE YOUR PROCESSES AND DON'T PUT IN FNB APP FUNCTIONALITY IF YOU CANNOT FOLLOW THROUGH

IS THIS HOW YOU TREAT YOUR PRIVATE CLIENTS?