FNB INVESTMENTS CALL CENTER DO NOT KNOW ANYTHING ABOUT INVESTMENTS

Absolutely the worst experience I have had with the investments call center, I called to move my tax-free savings from another bank and the guy on the call insisted that I cannot open another tax-free savings and laughed at me, he then put the call down when I asked to speak to his supervisor. If the investment team they have at fnb donot even know that you can have more than one tax free savings account how can you invest with fnb when they people who should know about investments know nothing. I then called back the center and got to a supervisor named Bongnkosi Meek I told him of my experience and he said he will find out whom put the phone down on me and call me back he never did until I called the center to speak to him when he was in a "meeting" he then called me back to tell me how the recording magically disappeared, he was not a professional and basically just told me how he can't help me and I should send a mail to the complaints. It's a pity is this is the reason why banks are retrenching and moving to digitalized banking because of the pathetic service like this. Revolting!!!!