FNB Investments

<p>Good day</p> <p> </p> <p>I ahve been a very happy FNB customer for many years until this past week. I wanted to close a Money Market and transfer the funds from that account to a unit trust account with FNB. A consultant contacted me on Monday by phone and she clsoed the Money Market account for me. She was very helpful and then told me I can open the unit trust fund online via the fnb website. </p> <p>However, it appears as if you cannot do that online. I contacted the investments by phone and got trasnferred four times before someone was able to help me. A consultant then told me I needed all sorts of documentation such as bank statements even though I am already an FNB customer. He then said I msut phone back once everything is sorted even though I asked if I can get an advisors e-mail so I can confirm what documsents are needed and why. I put throigh another request to be contacted by e-mail and I still have not heard anything.</p> <p> </p> <p>I just want to open a simple unit trust account. This process shold not take so long.</p> <p> </p> <p>Please advise.</p>