1 reviews | Active since May 2022
Fnb investigation team don't care about the common man
I have a business banking account with fnb for my home industry business , fnb says my account is flaged for ***** from an eft received from absa , Only thing is the absa account is my savings account, which is on my married surname , I have provided them with pop from my absa and an account confirmation letter , but nothing has happend and my account is still blocked and my money's is stuck . Bring a small home industry I don't have an overflow of money, to make matters worse it's the beginning of the month I have accounts to pay , lights and water and children to feed . But these people are receiving fat paychecks so they can't understand our plight or even reply or contact us. I wasn't even given a reference number it's been a full 7 working days now . Yet they claim absa flagged my account but my absa account is working as per normal...
After one week you have finally sent me a reference number and in addition you said I have to wait a further 5 business days for yourl to resolve the matter.
Why put a block on someone's account without proper evidence.
This is slander and defamation !
You have no interest in customer satisfaction !!
Yourl keep calling from the ***** department everytime I do an eft to cheak is everything is kosher , if you guys didn't want my funds transfered from absa why not reverse it instead of letting everything go through
How can one run a household with no money?
Besides my business account I have other accounts with fnb and was in the process of doing an investment.. but since you put a hold I can't do anything !
Maybe it's a blessing in disguise..
Maybe I should rather just move my entire profile to standard bank!
If this is how you treat a valued client
After one week you have finally sent me a reference number and in addition you said I have to wait a further 5 business days for yourl to resolve the matter.
Why put a block on someone's account without proper evidence.
This is slander and defamation !
You have no interest in customer satisfaction !!
Yourl keep calling from the ***** department everytime I do an eft to cheak is everything is kosher , if you guys didn't want my funds transfered from absa why not reverse it instead of letting everything go through
How can one run a household with no money?
Besides my business account I have other accounts with fnb and was in the process of doing an investment.. but since you put a hold I can't do anything !
Maybe it's a blessing in disguise..
Maybe I should rather just move my entire profile to standard bank!
If this is how you treat a valued client