EG
Eddie G

1 reviews | Active since Jun 2019

13 Jun 2019, 11:46

FNB International Card Limits

Last week I received an SMS that my card has been blocked from doing any international online transactions. I’ve been calling the FNB card limits line for almost a week now but no one ever answers. Their email 2 day response statement is a lie because it’s been 7 days and no one has responded to my email. All my international debit orders are bouncing back. This is just terrible service

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply13 Jun 2019, 13:23
Official
Good day Eddie, 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF. 

Regards,
Hello Peter Complaints Team

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