FNB INSURE - PATHETIC SERVICE

If you want terrible service and a don't care attitude, look no further than FNB Insure. I switched to FNB Insure for Gap Cover. After being told that I would have no waiting periods because I switched from a previous insurer, my first claim was rejected because "the claim was within the three month waiting period". Many e-mails and phone calls ended in an e-mail to the "Complaints Officer". This resulted in a one line e-mail (unsigned) saying " a claim was paid on 18 August 2025" Nothing more. No apology. No indication of the amount paid. No indication of where the funds would be aid and when. I suppose after sixty (60) years as a client, I shouldn't expect anything more from this manfestattion of what used to be a great, client centered bank. Shame on you FNB Insure.