VP
Vanessa P
1 reviews | Active since Jan 2025
27 Jan 2025, 14:34
FNB Insure!
I have a car breakdown yesterday morning, called FNB insure at 9 am to get urgent roadside assistance. The consultant I spoke with said within 15 minutes the person coming out to assist me will call and she too will follow up with me to confirm if I was assisted. It is now 30 hours later no came out to assist me and neither did anyone from FNB follow. Neither did i receive any sms with the claim number or details.
I further am sitting with a house claim from October 2024 that is still not resolved.
FNB service is extremely poor and after being a client for many years, I am making the move to an institution that will be willing to at least assist.
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Vanessa P's updateReviewer Update
29 Jan 2025, 15:52I keep getting automated emails from FNB stating that they tried to contact me which is a lie.
I have not received a single call from them. My complaint has since been closed with absolutely not attempt to resolve from FNB
I have not received a single call from them. My complaint has since been closed with absolutely not attempt to resolve from FNB
VP
Vanessa P's update29 Jan 2025, 15:52
Reviewer Update
I keep getting automated emails from FNB stating that they tried to contact me which is a lie.
I have not received a single call from them. My complaint has since been closed with absolutely not attempt to resolve from FNB
I have not received a single call from them. My complaint has since been closed with absolutely not attempt to resolve from FNB