MT
Michael T
1 reviews | Active since Jan 2019
24 Mar 2025, 17:34
FNB insurance only takes premiums but does not pay
I tried to submit a claim on the Fnb for my cell phone and it stated that the item wasn't insured on the date of the event. I tried to call and waited almost 10 minutes with no success to talk to an agent. The online agent also wasted my time.
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Michael T's updateReviewer Update
27 Mar 2025, 09:07After 3 years of paying insurance, FNB insurance has disappointed me with my 1st and only claim. Their excuse is that the car had no forced entry after I explained to them that I did not know that the car could not lock because it was the first day of driving it after I returned from overseas. I'm disgusted, they are greedy and unprofessional. What a sorry excuse for a company.
MT
Michael T's update27 Mar 2025, 09:07
Reviewer Update
After 3 years of paying insurance, FNB insurance has disappointed me with my 1st and only claim. Their excuse is that the car had no forced entry after I explained to them that I did not know that the car could not lock because it was the first day of driving it after I returned from overseas. I'm disgusted, they are greedy and unprofessional. What a sorry excuse for a company.