FNB Insurance - JUST HELP ALREADY

FNB service does not display that they are FIT & PROPER to deal with insurance or any finances. FNB Response to my insurance claim From: "fnblifeclaims" <***> To: "shahidaw" <***> Sent: Monday, November 4, 2019 11:30:28 AM Subject: RE: CE*** : Retrenchment cover query - [External Email] - FNBREF#*** Good day, Thank you for your email. Kindly note that there will be a review after 6 months. FNB 6 months was on the end of March 2020 i have sent emails i have been calling i get transferred and calls get ended while i'm on the line. Im sure now you going to say that due to COVID19 and skeleton staff FNB was not able to review and respond. Even during lock down it should not take more then 60 days for a response WHY do i say so because FNB calls me to offer me other products during COVID-19. Please FNB get your ACT together stop asking HOW CAN YOU HELP when you Failing to help with current queries.

Please TAKE ACTION