FNB Insurance is not a service

<p>On 2 previous occasions when I needed assistance from FNB Insurance, I sent a request through the Premier Suite. Both times I would get an automated response that I will be contacted in 1 business day, that has never happened. I would end up calling in a few days later to sort out my query. I am currently busy dealing with a claim and have 3 different email address to send all my documenation through to, but all these mail boxes are full and my documents cannot be sent. So trying to contact FNB Insurance, or requesting assistance or a call back is the most impossible thing to do with FNB, this is definitely not a good service</p>