GV
Gugu V

1 reviews | Active since Dec 2015

24 Jul 2017, 09:07

FNB Insurance is Kaak

<p>I cancelled my car insurance with FNB in May for the second time, Again I was charged end of June, why am I being charged when I cancelled, They even sent me a proof of cancellation in May. I want my money.. am actually fed up with FNB as a whole, maybe cancelling my Bank account with them will help.</p> <p> </p> <p> </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply24 Jul 2017, 12:08
Official

Good Day,

I truly regret taking note of your experience and the frustration this has caused; thank you for bringing this to our attention.

Your complaint as been received and has been escalated to the relevant department for investigation and resolution. I have requested that they provide you with feedback.

Complaint reference number ***NF.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)