FNB Insurance is completely unreliable and misleading when it comes to their Rims, Tyres, and Dents benefits

FNB Insurance is completely unreliable and misleading when it comes to their Rims, Tyres, and Dents benefits. They have been debiting my account monthly for over a year, but when I tried to claim after potholes damaged my rims, tyres, and caused dents, the process was absurd. I was told to drive nearly 270 km just to take pictures of the damage—and when I asked who would cover fuel costs, they outright refused. None of these requirements was ever explained when I signed up, and now I am left frustrated and out of pocket. To make matters worse, after submitting my claim, FNB debited my account again just two days later, and now they claim they cannot assist me. When I cancelled the benefit, they refused to refund any of the premiums I had paid over the past year. This is not insurance—it’s a trap that takes your money and offers nothing when you actually need it. FNB Insurance lacks transparency, accountability, and basic customer care. Save yourself the headache and avoid them at all costs.