FNB insurance can't get my car fixed.

I am currently insured by FNB.

On the 23rd of May a guy drove into me. My car was taken to Renew-IT Edenvale.

My Car was there for 3 weeks, when I got my car back there were more damage on it then was before the car was taken there.

The back bumper was fitted with massive gaps in the bodywork, my seat was still broken, the back lights didn't line up. The paintwork was done really poorly and chipped by the lights where there was no damage. The bumper fittings on the bottom had one of the pieces holding the bumper to the car was broken. The Volvo badge wasn't replaced back on the boot lid. Tyre Jack was removed from the car. The emergancy triangles was removed from the car. The inside handle in the boot was broken, the buttons in the carpet on the boot was broken. The seat was still broken. The rubber mats on the floor have been destroyed and ******* was placed back in my car.

My car was taken back to Renew-IT Edenvale to be fixed two weeks later.

An assessor came to inspect the car before it went in to asses all the damages.

They brought it back on Friday passed as it was supposed to be fixed.

All the same things were still not fixed, the things removed still not replaced. Car was returned with same damages on the car. Except this time my car had even more damage to it. The boot lid now have more chip marks on it. The front right light now has water damage. From the Volvo badge only half the badge was placed back on the boot. And it was placed incorrectly.

I refused to take the car and I am still using the ******* rental car I was given.

The lady from FNB was really helpful so far and really trying to assist me as much as possible but I am really unhappy. As much as being said that will be fixed nothing gets done and my car comes back worse and worse every time.

I need a solution and my car to be fixed.