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LM
LUCKY M

1 reviews | Active since Dec 2013

07 Jun 2018, 14:54

FNB Insurance brokers ****** me my Cannopy.

I insurered my chevrolet utility with FNB insurance brokers. My car was written off when i had an accident on 01/01/2016. I desputed the AOL and took it to the ombudsman. FNB told me my cannopy was not covered but it was towed away with the car. Now the recommendations from the ombusman is that my cannopy be delievered to me. That has not happened since 29 September 2016.

I want my cannopy.

0
Replies (5)
FNB (First National Bank)
FNB (First National Bank)'s reply07 Jun 2018, 15:08
Official

Good Day Mr Lucky,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to FNB Insurance to investigate and to provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***

LM
LUCKY M's update10 Jun 2018, 12:03
Reviewer Update
Awaiting for your outcome of the insurance department.
LM
LUCKY M's update04 Jul 2018, 11:13
Reviewer Update
Awaiting investigation outcome.
FNB (First National Bank)
FNB (First National Bank)'s reply04 Jul 2018, 12:10
Official

Good Day lucky,

Kindly be advised they will provide you with the outcome.

24-48 hours is the turn around time.

Regards,

LM
LUCKY M's update05 Sept 2018, 10:50
Reviewer Update
I have received the canopy even though its not my exact one. Thank you for delivering.