EO
Edgar O

1 reviews | Active since Oct 2011

28 Mar 2017, 21:45

Fnb insurance brokers and rodel

<p>Hi I cancelled my vehicle insurance over 6 times respectively for both cars of mine and well in advance I kept sending mails to different mailboxes and I called many times and was constantly told to send mails but on the 25 again I was debited and on top of itnthe wrong account was debited so now I must pay the bank fir charges that I made provision against thisbis not on I will keep complaining until they pay for the debits that's resulted and my name is fixed. </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply29 Mar 2017, 09:20
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Daffnie Govender

Complaints Resolution

***

Tel number: *** (option one)