NL
Nico L
1 reviews | Active since Aug 2016
16 Sept 2022, 19:23
FNB Insurance, better to stay away.
After logging a claim and effectively being without my computer since 14 JULY i am getting ZERO feedback as to when this claim will be solved.
Im not sure if its such a grand idea to make use of FNBs insurance, i have both my cars and house content with you.
If this is the way you treat a claim on a household item imagine logging a car insurance claim with you??
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Replies (2)0
Replies (2)NL
Nico L's updateReviewer Update
19 Sept 2022, 16:34No phone call, no email, nothing, i had to call you. Embarrassing
NL
Nico L's update19 Sept 2022, 16:34
Reviewer Update
No phone call, no email, nothing, i had to call you. Embarrassing
NL
Nico L's updateReviewer Update
19 Sept 2022, 16:45Called Digi group amd regener8 group as well as your offices.
Digi group amd regener8 both advice reports have been submitted to you by end August yet you still sitting on this claim.
I called in to your FNB team and spoke to Cheryl who advised Dennis who was dealing with this ie busy and that they would look into it as they were "missing" a report,
I asked for Denniss' email and Cheryl said its too lonf but not to worry he will email me, do you think i got an email? Ofcourse not...
Called back in and they had gone home.
This is the service you can expect from FNB, i should probably look for other insurance after this claim.
Digi group amd regener8 both advice reports have been submitted to you by end August yet you still sitting on this claim.
I called in to your FNB team and spoke to Cheryl who advised Dennis who was dealing with this ie busy and that they would look into it as they were "missing" a report,
I asked for Denniss' email and Cheryl said its too lonf but not to worry he will email me, do you think i got an email? Ofcourse not...
Called back in and they had gone home.
This is the service you can expect from FNB, i should probably look for other insurance after this claim.
NL
Nico L's update19 Sept 2022, 16:45
Reviewer Update
Called Digi group amd regener8 group as well as your offices.
Digi group amd regener8 both advice reports have been submitted to you by end August yet you still sitting on this claim.
I called in to your FNB team and spoke to Cheryl who advised Dennis who was dealing with this ie busy and that they would look into it as they were "missing" a report,
I asked for Denniss' email and Cheryl said its too lonf but not to worry he will email me, do you think i got an email? Ofcourse not...
Called back in and they had gone home.
This is the service you can expect from FNB, i should probably look for other insurance after this claim.
Digi group amd regener8 both advice reports have been submitted to you by end August yet you still sitting on this claim.
I called in to your FNB team and spoke to Cheryl who advised Dennis who was dealing with this ie busy and that they would look into it as they were "missing" a report,
I asked for Denniss' email and Cheryl said its too lonf but not to worry he will email me, do you think i got an email? Ofcourse not...
Called back in and they had gone home.
This is the service you can expect from FNB, i should probably look for other insurance after this claim.